For our third installment in our Voice over Internet Protocol (VoIP) blog series, we are evaluating 8 x 8. 8 x 8 is based in San Jose, California and has over 1 million users worldwide. 8×8 has multiple cloud-based services. Each offers a cloud phone, auto-attendant, voicemail, unlimited calling to US and Canada, team messaging …
For our second installment in our Voice over Internet Protocol (VoIP) blog series, we are evaluating the leader in VoIP services, RingCentral. RingCentral is based in Belmont California and was founded in 1999. RingCentral is an easy-to-use cloud-based product that offers a cloud phone, team messaging, online meetings, and an online fax. A key feature …
Converting from a standard wired phone system to a Voice over Internet Protocol (VoIP) solution provides businesses with various advantages and efficiencies. If you have not yet switched to VoIP or if you are not taking advantage of all the features now available to you, this blog series is for you. Voice over Internet Protocol …
This is the sixth and final installment in our blog series regarding video conferencing and collaboration software. Our first blog was a summary of the best feature of each of the offerings. Next, we took a deeper dive into Microsoft Teams, Zoom, BlueJeans and WebEx. In this installment, we review, High Five, AnyMeeting and Google …
This is the fifth installment in our blog series regarding video conferencing/collaboration software. Our first blog was a summary of the best feature of each of the offerings. Next, we took a deeper dive into Microsoft Teams, Zoom and BlueJeans. In this installment, we review Cisco WebEx. Cisco WebEx has advanced security options that make …
This is the fourth installment in our blog series on video conferencing and collaboration software. Microsoft Teams and Zoom were our first two platforms, and now, we take a look at a lesser known but up-and-coming platform, BlueJeans. Developed back in 2009, BlueJeans might be the best videoconferencing product you’ve never heard of. My favorite …
This is the third installment in our blog series about video conferencing/collaboration software packages. Last time, we took a deeper dive into Microsoft Teams, and in this installment, we review Zoom. Last October, Zoom counted over 10 million registered users. As COVID-19 chased many business professionals into their home offices, the subscription rate ballooned to …
In our last post, we highlighted six of the most common video conferencing/collaboration software packages and identified the best feature of each of the offerings. In this installment, we’ll take deeper dive into Microsoft Teams. Easy Integration & Clean Application If your team uses Microsoft’s Office 365, the integration between Office products and Microsoft Teams …
Over the last several years, videoconferencing software has evolved exponentially. Initially, room-based video conferencing systems hit the market that outfit a physical office conference room with a large display screen or screens and microphones. Room-based systems continue to be popular as they provided cost savings and efficiency by reducing the need for travel. To support …
The ability to work remotely is a powerful tool. With it, companies across the globe have been able to maintain operations even if their teams can’t be in close proximity to one another. In such situations, employees tend to buy necessary office equipment with the support of their employer in order to continue working with …
It’s as despicable as it sounds. Hackers are using the COVID 19 pandemic as an opportunity to hack your home and business systems. While the world is coming together, neighbors assisting neighbors to help us all get through this coronavirus episode, there are some people looking to profit from this extremely contagious virus. What are …
Over the last several years, the IT support industry has largely repositioned its core service offerings in response to the changing needs of businesses. The old, reactive IT support model of break/fix has been ostensibly replaced by comprehensive, end-to-end managed service plans (MSPs). These plans are supposed to be designed to fully manage an organization’s …
As business leaders or managers, many of us have experienced positive business growth and refinement of our offerings that, ultimately, benefits most, but not all, of our clients. You may have an enjoyable working relationship with a long-term client, but the client’s needs and your business sweet spot no longer align. In fact, business experts …
Nick Eckman joined NetCenergy in 2016 from an international gaming company. Nick’s experience with supervising and implementing secure, fiber and copper wire infrastructure services provides our clients with a team of highly trained and experienced technicians. In addition to the skills required to manage our infrastructure services department, Nick brings a very experienced and focused approach to project management and is a stickler for accurate documentation for every project designed and built by his team.
Peter Lachapelle joined NetCenergy in 2015 and is responsible for leading all of NetCenergy’s operations and accounting functions. Each department within NetCenergy reports through Lachapelle. He brings his years of experience to maintain a pragmatic, efficient, client-focused team at NetCenergy. Lachapelle joined NetCenergy after completing a 27-year career with a Rhode Island, federally-charted bank which culminated in his senior management position as COO and CFO for the bank.
Peter Nelson has 25+ years of technology and management experience and has been with NetCenergy since inception. Peter serves as the VP of Engineering at NetCenergy. His role consists of managing the engineering staff, driving the companies technology strategy, and ensuring NetCenergy keeps up to date on new technologies and solutions.
As a Founding Partner, Dan is a result oriented individual who is always focusing on what is best for his client. He understands that business applications empower an organization and that technology must support those critical business applications. Dan’s technology career started in 1990 at EMC Corporation. Through the years, he has represented technology and consulting services for several organizations until 2003, when he and Don Nokes founded NetCenergy.
As President of NetCenergy, Don is responsible for ensuring client satisfaction, overseeing overall performance, and for providing direction to the organization. Prior to co-founding the firm with Dan Charland, Don held senior leadership positions with IT service firms ranging in size from $3 Billion to $10 Million in annual sales.
Nokes serves on the boards of the Rhode Island Business Group on Health, Renew Energy Initiative, the Corporate Board of Blue Cross Blue Shield of RI, the Lt Governor’s Small Business Advocacy Council, Representative Langevin’s Cybersecurity Advisory Committee and the RI Joint Cyber Task Force.
With decades of hands-on HR experience, Margery Ahearn is our Director of Human Resources, overseeing all hiring of new positions for NetCenergy with a careful eye on sourcing technology savvy engineers and skilled office-based professionals who fit our company culture, understand our commitment to our clients, and bring their time and talents to our team. Margery has both a BA and MBA in Business Administration from Southern New Hampshire University.