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ABOUT

Who We Are. How We Work.

Get To Know NetCenergy (4-minute video)

Our Story

We started NetCenergy to fill a serious gap in southern New England’s business community. We saw that business owners were tired of overpaying for products and services they really didn’t need. We set out to build a different kind of IT company – a company that would truly align its interests with its clients’ needs and business goals by providing a level of client service, support, knowledge sharing, and genuine concern that would set a new industry standard.

In 2004, after launching NetCenergy, co-founders Daniel Charland and Donald Nokes were featured in the Greater Providence Chamber of Commerce’s newsletter “Limelight” with this photo.

Now, with a staff of 30 providing outsourced IT solutions, they are celebrating 18 years in business … and updating the photo!

How We Work

At NetCenergy, we believe in handshakes and face-to-face meetings because we value the personal relationships we build with our clients. This translates into listening versus talking, entering into dialogues versus conducting monologues, recommending versus selling, customizing versus standardizing, and saving versus spending. At NetCenergy, we treat your IT dollars as our own.

Our All Encompassing Solution

Our managed service program (that’s an MSP) is called eNCompass; it’s one streamlined solution and the epitome of IT peace of mind. eNCompass keeps you protected with 24x7x365 proactive support, with a technology infrastructure that adapts as your needs change. We recommend strategic, cost-effective IT solutions that will maximize your ROI. By developing a thorough understanding of your business and long-term goals, we create an IT infrastructure that improves your business’s productivity so you can focus on running your business

Outsourced v Internal

People often ask why they should utilize an outsourced managed services provider rather than handling these functions internally. The simple answer is that we save you money. By freeing up your in-house staff to work on tasks relevant to your core competencies (and thus integral to profitability) and preventing those experts from being interrupted with other day-to-day requests, you do what you do best while we handle all the rest. Think of us as your custom IT department.