Who We Are. How We Work.
Get To Know NetCenergy (4-minute video)
Our Story
We started NetCenergy to fill a serious gap in southern New England’s business community. We saw that business owners were tired of overpaying for products and services they really didn’t need. We set out to build a different kind of IT company – a company that would truly align its interests with its clients’ needs and business goals by providing a level of client service, support, knowledge sharing, and genuine concern that would set a new industry standard.
In 2004, after launching NetCenergy, co-founders Daniel Charland and Donald Nokes were featured in the Greater Providence Chamber of Commerce’s newsletter “Limelight” with this photo.
Now, with a staff of 30 providing outsourced IT solutions, they are celebrating 18 years in business … and updating the photo!
How We Work
At NetCenergy, we believe in handshakes and face-to-face meetings because we value the personal relationships we build with our clients. This translates into listening versus talking, entering into dialogues versus conducting monologues, recommending versus selling, customizing versus standardizing, and saving versus spending. At NetCenergy, we treat your IT dollars as our own.
Our All Encompassing Solution
Our managed service program (that’s an MSP) is called eNCompass; it’s one streamlined solution and the epitome of IT peace of mind. eNCompass keeps you protected with 24x7x365 proactive support, with a technology infrastructure that adapts as your needs change. We recommend strategic, cost-effective IT solutions that will maximize your ROI. By developing a thorough understanding of your business and long-term goals, we create an IT infrastructure that improves your business’s productivity so you can focus on running your business
Outsourced v Internal
People often ask why they should utilize an outsourced managed services provider rather than handling these functions internally. The simple answer is that we save you money. By freeing up your in-house staff to work on tasks relevant to your core competencies (and thus integral to profitability) and preventing those experts from being interrupted with other day-to-day requests, you do what you do best while we handle all the rest. Think of us as your custom IT department.
Nick Eckman joined NetCenergy in 2016 from an international gaming company. Nick’s experience with supervising and implementing secure, fiber and copper wire infrastructure services provides our clients with a team of highly trained and experienced technicians. In addition to the skills required to manage our infrastructure services department, Nick brings a very experienced and focused approach to project management and is a stickler for accurate documentation for every project designed and built by his team.
Peter Lachapelle joined NetCenergy in 2015 and is responsible for leading all of NetCenergy’s operations and accounting functions. Each department within NetCenergy reports through Lachapelle. He brings his years of experience to maintain a pragmatic, efficient, client-focused team at NetCenergy. Lachapelle joined NetCenergy after completing a 27-year career with a Rhode Island, federally-charted bank which culminated in his senior management position as COO and CFO for the bank.
Peter Nelson has 25+ years of technology and management experience and has been with NetCenergy since inception. Peter serves as the VP of Engineering at NetCenergy. His role consists of managing the engineering staff, driving the companies technology strategy, and ensuring NetCenergy keeps up to date on new technologies and solutions.
As a Founding Partner, Dan is a result oriented individual who is always focusing on what is best for his client. He understands that business applications empower an organization and that technology must support those critical business applications. Dan’s technology career started in 1990 at EMC Corporation. Through the years, he has represented technology and consulting services for several organizations until 2003, when he and Don Nokes founded NetCenergy.
As President of NetCenergy, Don is responsible for ensuring client satisfaction, overseeing overall performance, and for providing direction to the organization. Prior to co-founding the firm with Dan Charland, Don held senior leadership positions with IT service firms ranging in size from $3 Billion to $10 Million in annual sales.
With decades of hands-on HR experience, Margery Ahearn is our Director of Human Resources, overseeing all hiring of new positions for NetCenergy with a careful eye on sourcing technology savvy engineers and skilled office-based professionals who fit our company culture, understand our commitment to our clients, and bring their time and talents to our team. Margery has both a BA and MBA in Business Administration from Southern New Hampshire University.