Peter Lachapelle recently authored a guest article for Providence Business News about the ramifications of overconfidence in cloud services and how it might put your business in jeopardy.
IT’S PAYDAY! Your employees are expecting their automatic deposit to show up in their checking account by the time the workday starts. Of course, it will be there. It’s always there. Several years ago, your own internal employees would process the payroll, but now you’ve outsourced it to a cloud service, and you have confidence that its sophisticated, highly secure systems will protect the payroll process and your employees’ confidential data.
But wait.
A funny thing happened on the way to your checking account. The service you expected was impenetrable fell victim to hackers. No one received their checks. This is never good, but during a time when businesses want to find creative ways to show their employees they are respected and valued, missing a pay period (or maybe more) isn’t helpful and could hurt a company’s effort to retain talent.
This scenario played out on Dec. 11 when human resources management company Ultimate Kronos Group was hit by a ransomware attack that left many large employers nationwide dealing with payroll disruptions, including Rhode Island-based Care New England Health Systems, according to news reports.
At the 2,000 affected companies – which also included Tesla Inc., Puma SE, FedEx Corp. and Whole Foods Market LP – employees were left waiting for their direct deposit, causing their employers to scramble to provide manual processing or paper checks. It took until Jan. 22 for Kronos to restore all of its clients with access to the production systems. The company continues to recover nonproduction
data.
Access the PDF for the full article here.
To learn more, reach out to Peter Lachapelle here.
Nick Eckman joined NetCenergy in 2016 from an international gaming company. Nick’s experience with supervising and implementing secure, fiber and copper wire infrastructure services provides our clients with a team of highly trained and experienced technicians. In addition to the skills required to manage our infrastructure services department, Nick brings a very experienced and focused approach to project management and is a stickler for accurate documentation for every project designed and built by his team.
Peter Lachapelle joined NetCenergy in 2015 and is responsible for leading all of NetCenergy’s operations and accounting functions. Each department within NetCenergy reports through Lachapelle. He brings his years of experience to maintain a pragmatic, efficient, client-focused team at NetCenergy. Lachapelle joined NetCenergy after completing a 27-year career with a Rhode Island, federally-charted bank which culminated in his senior management position as COO and CFO for the bank.
Peter Nelson has 25+ years of technology and management experience and has been with NetCenergy since inception. Peter serves as the VP of Engineering at NetCenergy. His role consists of managing the engineering staff, driving the companies technology strategy, and ensuring NetCenergy keeps up to date on new technologies and solutions.
As a Founding Partner, Dan is a result oriented individual who is always focusing on what is best for his client. He understands that business applications empower an organization and that technology must support those critical business applications. Dan’s technology career started in 1990 at EMC Corporation. Through the years, he has represented technology and consulting services for several organizations until 2003, when he and Don Nokes founded NetCenergy.
As President of NetCenergy, Don is responsible for ensuring client satisfaction, overseeing overall performance, and for providing direction to the organization. Prior to co-founding the firm with Dan Charland, Don held senior leadership positions with IT service firms ranging in size from $3 Billion to $10 Million in annual sales.
With decades of hands-on HR experience, Margery Ahearn is our Director of Human Resources, overseeing all hiring of new positions for NetCenergy with a careful eye on sourcing technology savvy engineers and skilled office-based professionals who fit our company culture, understand our commitment to our clients, and bring their time and talents to our team. Margery has both a BA and MBA in Business Administration from Southern New Hampshire University.