Back in the day, IT security was the job of a computer tech. Whether that resource worked directly for your company or was an outsourced person, one thing was for certain; it was not each users’ job. It is evident today, based on almost daily news stories, that data security is being breached with regularity. There are several steps that we take at NetCenergy to mitigate the potential for data security attacks. One of the most important is end user training. We provide regular end user security training for our contract clients. Here are a few topics that should be covered with each user on your network, at least four times each year:
- Best practices for password selection and safety
- Common and most recent phishing tactics and how to avoid them
- Email filtering best practices – how to set your block and allow lists
- Remote access do’s and don’ts
- Flash drive plugin safety tips
- What to do if you suspect you’ve downloaded a virus
NetCenergy provides user training with a portion of the time dedicated to interactive discussion as part of our eNCompass managed services program. This is an important opportunity for your staff to share experiences and optimize their training. It is critical that you continually train your users how to do it properly. Security is now everyone’s job.
As President of NetCenergy, Don Nokes is responsible for ensuring client satisfaction, and overseeing company performance and direction. Prior to co-founding the firm with Dan Charland in 2003, Don held senior leadership positions with IT service firms ranging in size from $3 Billion to $10 Million in annual sales.
Nick Eckman joined NetCenergy in 2016 from an international gaming company. Nick’s experience with supervising and implementing secure, fiber and copper wire infrastructure services provides our clients with a team of highly trained and experienced technicians. In addition to the skills required to manage our infrastructure services department, Nick brings a very experienced and focused approach to project management and is a stickler for accurate documentation for every project designed and built by his team.
Peter Lachapelle joined NetCenergy in 2015 and is responsible for leading all of NetCenergy’s operations and accounting functions. Each department within NetCenergy reports through Lachapelle. He brings his years of experience to maintain a pragmatic, efficient, client-focused team at NetCenergy. Lachapelle joined NetCenergy after completing a 27-year career with a Rhode Island, federally-charted bank which culminated in his senior management position as COO and CFO for the bank.
Peter Nelson has 25+ years of technology and management experience and has been with NetCenergy since inception. Peter serves as the VP of Engineering at NetCenergy. His role consists of managing the engineering staff, driving the companies technology strategy, and ensuring NetCenergy keeps up to date on new technologies and solutions.
As a Founding Partner, Dan is a result oriented individual who is always focusing on what is best for his client. He understands that business applications empower an organization and that technology must support those critical business applications. Dan’s technology career started in 1990 at EMC Corporation. Through the years, he has represented technology and consulting services for several organizations until 2003, when he and Don Nokes founded NetCenergy.
With decades of hands-on HR experience, Margery Ahearn is our Director of Human Resources, overseeing all hiring of new positions for NetCenergy with a careful eye on sourcing technology savvy engineers and skilled office-based professionals who fit our company culture, understand our commitment to our clients, and bring their time and talents to our team. Margery has both a BA and MBA in Business Administration from Southern New Hampshire University.